You are not understanding what is being said but using discriminative listening to gain some level of comprehension of your surroundings. However, there may be some soft and hard skills that are of more value than others, depending on the career field. Accordingly, they become a selective listener who filters out those things they must do in order to make you happy. Understanding at its simplest point is knowing the meaning behind words, concepts and ideas, so you can communicate with other people. At other times, careless listening results in only aggravation or misunderstanding—remember my misunderstanding of my daughter, Missy, as presented in chapter 2.
Returning to the example of speakers at Air University, I trust General Horner. By doing this you will become a better listener and broaden your knowledge and perception of other people and your relationships. Make sure you are present and pay attention to the speaker. Expectations play a large role in perception. He is minimally aware of the speaker speaking. With every different situation, the way you listen requires a different approach.
A person may even be highly competent and an expert in one area and simply not be informed in another. Under this type of listening, the receiver keeps tuning in and out. Perception is an important factor in appreciative listening. Discriminative Listening The final type of listening is discriminative listening. It is only when you stop to think about listening and what it entails that you begin to realise that listening is in fact an important skill that needs to be nurtured and developed. Pay attention to your internal process. My perception was changing, and I began to enjoy jazz music.
Obviously, people who lack the ability to hear well will have greater difficulty in discriminating among sounds. R — Responding Finally, your response should be well-measured and demonstrate that you have understood what was communicated. A salesman, for example, may make an effort to listen carefully to what you are saying as a way to promote trust and potentially make a sale. If you are want to improve your listening skills, practice active listening. Everyone has had an experience where someone tries to explain a situation using the salt-and-pepper shakers as people. Everything to the left of that line, he said, is listening from within our own frame of reference.
Relationship Listening The purpose of relationship listening is either to help an individual or to improve the relationship between people. It is often important, when listening critically, to have an open-mind and not be biased by stereotypes or preconceived ideas. The Selective Listener As the name implies, this listener is waiting to hear what they expect to hear—or what they want to hear. Give your audience something their minds can digest and remember. Sometimes it is our perception of the presentation, rather than the actual presentation, that most influences our listening pleasure or displeasure. If you want to find out what they listen to, then look up some Canadian artists.
Further Reading from Skills You Need Learn more about the key communication skills you need to be a more effective communicator. Your expectations play a large part in your appreciation, which is based on your attitude. Without memory of concepts and ideas, you could not understand the meaning of messages. Obviously, the person who has had more experience and lived longer stands a better chance of being an effective empathic listener. It doubles if you do not listen because then they tell the same to someone else.
There are three key variables related to informative listening. Our eBooks are ideal for anyone who wants to learn about or develop their interpersonal skills and are full of easy-to-follow, practical information. It involves making a conscious effort to listen attentively and decode the message. We simply do not know what music she listened to. Selective listening is a sign of failing communication — you cannot hope to understand if you have filtered out some of the message and may reinforce or strengthen your bias for future communications. Six years ago, I wrote a book called Speaking Effectively: A Guide for Air Force Speakers. Paraphrasing can be the most challenging active listening type to perfect.
Sometimes, unfamiliar words appear with synonyms: Her attractive, winsome personality won us over. But these do not take the place of credibility. Prepare Yourself to Listen Relax. If there is more than one person in the audience, then your message will have to be delivered to reach each person as you speak to them all. An effective listener needs to be able to simultaneously hear, understand, interpret and evaluate the message to be able to formulate a clear understanding and an appropriate response. We can learn to be better appreciative listeners. If we were supposed to talk more than we listen, we would have two tongues and one ear.